C99 Terms & Conditions — Everything you need to know about your rights and responsibilities

Welcome to c99-baji.com. By using this website and mobile application, you are considered to have agreed to all the terms and conditions set out below. c99 It is your responsibility to read these terms and conditions in full before using the platform.

These terms and conditions constitute a legal agreement between c99-baji.com and its users. If you disagree with any provision, please refrain from using the platform and contact our support team.

The following requirements must be met to register and use the c99 platform:

• You must be at least 18 years is required. Registration by minors is strictly prohibited.
• You must register using your real name, date of birth, phone number, and address.
• Each individual may only One Account can be created. Multiple accounts are strictly prohibited.
• You are responsible for keeping your account password confidential. Do not share it with anyone.
• Any changes to the information provided at registration must be reported to our support team immediately.
• C99 reserves the right to verify any registration.

The following rules apply to all financial transactions on c99:

• Minimum Deposit Amount ৳200।
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Deposits are typically credited to your account instantly.
• Deposits must be made only from your own mobile banking account.

• Minimum Withdrawal Amount ৳500।
• Withdrawals are processed within an average of 15–20 minutes are processed within.
• Withdrawals can only be made using the same payment method used for the deposit.
• C99 reserves the right to place a hold on withdrawals in cases of suspicious activity.
• KYC verification may be required for withdrawals exceeding ৳10,000.

C99 offers a variety of bonuses and promotional deals. Each offer comes with its own terms and conditions, which are listed alongside the offer.

• Welcome bonus is available to New members One time only.
• A minimum deposit is generally required to be eligible for a bonus.
• Each bonus has its own Wagering Requirement (wagering requirement) must be met — typically 10x to 30x the bonus amount.
• Separate terms may apply to winnings from free spin or free bet bonuses.
• The same bonus cannot be claimed more than once.
• C99 reserves the right to modify or cancel any bonus offer.

• Points can be earned through regular betting activity.
• Earn points to advance through Bronze, Silver, Gold, Platinum, and VIP tiers.
• Higher tiers unlock greater benefits, increased cashback, and exclusive offers.

The general betting rules on c99 are outlined below:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Odds in live betting can change at any time — live odds are updated in real time.
• If a bet is not accepted due to a technical issue, the amount will be automatically refunded.
• If an event is cancelled, bets are generally refunded.
• If incorrect odds are displayed, c99 reserves the right to void the affected bets.
• The minimum bet amount is ৳10, and the maximum bet limit is set individually for each market.

Any objection to the outcome of a bet must be raised within Within 72 hours the support team. c99's decision shall be considered final.

The following activities are strictly prohibited on c99 and may result in account termination:

• Multiple Accounts: Having multiple accounts under the same identity is strictly prohibited.
• Account Sharing: You may not allow anyone else to access or use your account.
• Bot Usage: The use of automated software, bots, or algorithms is strictly prohibited.
• Bonus Abuse: Attempting to exploit bonus terms for unfair advantage is strictly prohibited.
• Money Laundering: All forms of illegal financial activity are strictly prohibited.
• Third-Party Cards: Using another person's payment method for transactions is strictly prohibited.
• Match Fixing: Any attempt to influence the outcome of an event is strictly prohibited.

C99 reserves the right to suspend or terminate accounts in the following circumstances:

• Violating the terms and conditions.
• Registering with false information.
• Engaging in prohibited activities.
• Failure to pass KYC verification.
• Extended inactivity (more than 12 months).

You may close your account at any time by submitting a request to our support team. Please withdraw all remaining funds before closing your account.

If you voluntarily close your account, any remaining balance will be returned via the designated method — however, bonuses with unmet wagering requirements will be forfeited.

C99 takes your personal data seriously. We use SSL encryption, and your information is never sold to third parties.

• C99 may request KYC verification at any time after registration.
• Documents typically required: National ID or passport.
• Completing KYC increases your withdrawal limit.
• KYC information is fully secured and used solely for verification purposes.

For more details, visit our Privacy Policy Read.

C99 is firmly committed to responsible gaming. We want our users to enjoy gaming as a form of entertainment — not as a means of making money.

• Each user, for themselves, Weekly & Monthly Deposit Limits can be set.
• You may temporarily deactivate your account at any time if you feel the need.
• If you're experiencing a gaming problem, speak to our support team in Bengali.
• Anyone under 18 years of age is strictly prohibited from using c99.

To find out more, visit our Responsible Play page.

C99 reserves the right to update these terms and conditions at any time. Users will be notified of any changes via their registered phone number or app notification.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• For significant changes, at least 7 Days' Notice will be awarded.
• If any provision of these terms is found to be unenforceable, all remaining provisions will continue in full force and effect.
• These terms and conditions, written in Bangla, shall serve as the authoritative document.

If you have any questions or concerns, please reach out to our support team — we're always ready to help in Bangla.