Your data, your rights

C99's Privacy Policy — How your personal information is kept safe

C99-baji.com takes your privacy seriously. This policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Last updated: January 2026 Written in Bangla

How c99 protects your information

Six key points explained in plain language, without complex legal jargon

SSL encryption
Every transaction and login on c99 is secured with 256-bit SSL encryption. No third party can read any data you send to c99.
Your data is never sold
c99 never sells your personal information to third parties. Your name, phone number, and financial details remain completely confidential.
Secure Data Storage
Your data is stored on encrypted servers and verified through regular security audits and penetration testing.
Your Control
You can request to view, correct, or delete your data at any time. Your data belongs to you.
Cookie transparency
c99 uses cookies solely to enhance your experience. We are fully transparent about what each cookie does.
You will be notified in the event of a breach
In the event of a data security incident, c99 will notify you within the legally required timeframe and take all necessary steps.

How strong is c99's data protection?

We employ industry-leading security measures. The indicators below give a snapshot of our current security infrastructure.

SSL/TLS encryption98%
Payment data security100%
Server Security96%
Two-Factor Authentication (2FA)94%
Data backup reliability99%
Third-party access control97%
Section 1
Introduction & Scope of This Policy

Welcome to c99-baji.com. This Privacy Policy explains how c99 collects, uses, stores, and protects your personal information. By using our website or mobile app, you are deemed to have agreed to this policy.

c99 believes that your privacy is a fundamental right. We strive to be fully transparent — in plain, simple language — so you always know exactly what is being done with your information.

This policy applies to the c99-baji.com website, Android and iOS mobile apps, and all related services offered by c99.

In brief: Your data is safe with us. We never sell it, and we never share it with third parties without your consent.

Section 2
What types of data does c99 collect?

C99 collects information in two ways: what you provide directly, and what is gathered automatically during your use of the platform.

Information you provide directly:
  • Name, Date of Birth & Gender
  • Mobile number and email address
  • Division/District Address
  • National ID number (for KYC verification)
  • Payment method details (bKash/Nagad number, etc.)
Automatically collected information:
  • Device type, operating system, and browser
  • IP address and approximate location
  • Time spent on the platform and pages visited
  • Betting history and transaction records
  • Login times and frequency
Data type When it is collected Mandatory?
Name & Phone Number At the time of registration Yes
Date of Birth At the time of registration Yes (age verification)
National ID Card During KYC verification On large withdrawals
Device information Every session Automatic
Transaction records On every transaction Yes (legal)
Section 3
Why is this information used?

C99 uses your data for the following purposes:

  • Account management: Registration, login, password recovery, and account verification.
  • Payment processing: Processing deposits and withdrawals securely.
  • Customer support: Addressing your complaints and enquiries.
  • Security & fraud prevention: Detecting irregular activity on your account.
  • Personalized experience: Showing content tailored to your preferences.
  • Legal Compliance: Generating reports required by tax and regulatory authorities.
  • Platform improvement: Analyzing user experience to improve our services.

c99 never sells your information to advertisers or shares it with third parties for marketing purposes.

Section 4
Who may your data be shared with?

C99 may share information with third parties only in limited circumstances and in strict accordance with its policies. These circumstances are:

  • Payment processor: bKash, Nagad, Rocket, and similar providers receive only the limited information needed to process payments. They operate under their own policies consistent with ours.
  • Law enforcement agencies: Information may be disclosed when required by court order or legal obligation.
  • Fraud prevention agencies: Limited data may be shared with security partners to detect suspicious activity.
  • Technology Service Providers: Server, cloud storage, and analytics providers bound by strict confidentiality agreements.

Guarantee: Beyond the necessary cases outlined above, c99 does not share your data with anyone — not advertisers, marketers, or data brokers.

Section 5
Cookies & tracking technologies

C99 uses cookies and similar technologies on its website and app. Cookies are small files stored on your browser or device.

Cookies used by c99:
  • Essential cookies: To maintain your login session and ensure security. These cannot be disabled.
  • Performance Cookies: To monitor page loading speed and detect errors.
  • Functionality Cookies: To remember your preferred language and settings.
  • Analytics cookies: To understand which features are used most — all data is analyzed anonymously.

You can disable non-essential cookies through your browser settings. Please note that some features may not function properly as a result.

Section 6
How long is your data retained?

C99 does not retain data longer than necessary. Different types of data are kept for different periods:

Data type Retention Period Reason
Account information For the duration of active account Service Delivery
Transaction records 5 years Legal obligations
KYC Documents 5 years (after account closure) Regulatory requirements
Betting History 3 years Dispute resolution
Support conversations 2 Years Service Improvement
Browsing logs 90 days Security monitoring

Once the designated retention period expires, data is permanently and securely deleted.

Section 7
Your Rights Over Your Data

Regarding your personal data at c99, you have the following rights:

Right to access
You may request to view the information we hold about you.
Right to correction
You may request that any inaccurate or outdated information be corrected.
Right to Erasure
You may request deletion of your data beyond what is required by law.
Right to Restrict Processing
You may request that your data be restricted from use for specific purposes.
Right to Data Portability
You may request a copy of your information in a standard, portable format.
Right to object
You may object to marketing communications or specific uses of your data.

To exercise any of these rights, contact the c99 support team. We aim to respond within 30 days.

Section 8
Children's and minors' privacy

C99 is an adult platform. No one under the age of 18 is permitted to use our services, and we do not knowingly collect data from anyone under 18.

If a minor has registered in any way and this comes to our attention — or to yours — please notify our support team immediately. The account will be suspended at once and all collected data will be permanently deleted.

A note for parents: If you suspect your child is using c99, please contact us immediately. We will take prompt action.

Section 9
Privacy Policy Updates

C99 reserves the right to update this Privacy Policy as needed. Any changes will be reflected with a new date on this page, and for significant updates:

  • A notification will be sent via the app.
  • An SMS will be sent to your registered phone number.
  • A notification will be displayed when you log in to the platform.

Continued use of c99 after any changes takes effect will be considered acceptance of the updated policy. If you object to any changes, please contact the support team before closing your account.

Section 10
Contact — Privacy Enquiries

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with c99:

  • Live chat: Chat with us in Bangla via the Live Chat option on the app or website — available 24/7.
  • Email: privacy@c99-baji.com — Expect a response within 30 days.
  • Support Helpdesk: Submit a ticket via the app — average response time is 2–3 minutes.

We take your concerns seriously and will work to resolve them as quickly as possible.

General Privacy FAQs

No, never. c99 does not sell your phone number or any personal information to third parties. Only the minimum data required for payment processing is shared with the payment gateway.

No. Your betting history is completely private and encrypted. Only you — and authorized c99 staff when legally required — can access it. It is never shared with any third party.

Most data is deleted upon account closure. However, transaction records and KYC information must be retained for up to 5 years due to legal obligations. After this period, they are permanently deleted.

c99 uses internationally certified cloud infrastructure. Data is stored on secure, encrypted servers in compliance with international data protection standards (ISO 27001).

Your Data Is Safe — Start Enjoying Now

Your data is fully protected under c99's strict privacy policy. Register with confidence and enjoy the best betting experience in Bangladesh.

SSL secured Your data is never sold 24/7 Bangla support 18+ Safe Platform
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