C99 Baji FAQ — All your questions answered here

Per C99 policy, each person may only register one account. If multiple accounts are found linked to the same individual, they will be permanently closed and any accumulated bonuses may be forfeited. Enjoy all the benefits with just one account.

You must be at least 18 years old to register at C99 Baji. This is part of our responsible gaming policy. If you have any issues with age verification, please contact our support team.

to your account Log in, then go to your profile settings, where you can update your name, email, and contact information. For changes to National ID-related details, please contact our support team for assistance.

login page Go to the "Forgot Password?" option and click it. Enter your registered mobile number or email — you'll receive an OTP code. Use that code to set a new password. The whole process takes just 3 minutes.

Account verification (KYC) protects your security and ensures the platform's integrity. It helps prevent fraud and money laundering. Verification is mandatory for transactions above the withdrawal limit. Simply submit a copy of your National ID or passport and verification will be completed within 24 hours.

After registering on C99, your welcome bonus is automatically credited to your account upon your first deposit. Get up to 100% on your first deposit — up to ৳2000. To view the full bonus terms and conditions, Bonus Page View.

No, bonuses cannot be withdrawn directly. To withdraw bonus funds, you must meet the specified wagering requirements — typically 3–5x the bonus amount. Once the conditions are fulfilled, the bonus converts to real money and can be withdrawn.

Simply log in to C99 every day to claim your daily login bonus. You can also earn a reload bonus on daily deposits and special cashback offers on selected games. To see current offers, Bonus Page Visit us.

Yes! C99 has a referral program. Share your referral link with friends or contacts — when they register and make their first deposit, you'll receive a referral bonus credited directly to your account wallet.

New members receive 20 free spins upon registration. Additional free spins can be earned by participating in specific promotions or ranking well in weekly tournaments. Free spins can be used on premium slot games.

C99 Baji supports all popular payment methods in Bangladesh:

• BKash, Nagad, Rocket (Mobile Banking)
• Dutch-Bangla, BRAC, Islami Bank (bank transfer)
• USDT & Other Cryptocurrencies

The minimum deposit on C99 is just ৳200, so you can start playing with very little. Maximum deposit limits vary by payment method. Visit the payment page or contact support for more details.

Mobile banking withdrawals (bKash, Nagad, Rocket) are typically processed within 5–15 minutes. Bank transfers may take 1–3 business days. First-time withdrawals may take a little longer due to account verification.

Deposits are usually reflected instantly. If your balance hasn't updated after 30 minutes, please contact our Live Chat support with a screenshot of the transaction and the transaction ID. We'll resolve it promptly.

C99 Baji does not charge any additional withdrawal fees. However, your payment method's own charges may apply — as determined by the respective provider. The minimum withdrawal amount is ৳500.

C99 Baji offers an extensive game library:

• Sports Betting — cricket, football, tennis, badminton
• Live Casino — Baccarat, Blackjack, Roulette, Teen Patti
• Slot Games — 500+ Premium slots
• Lottery & Scratch Cards
• Virtual Sports

To participate in the C99 lottery, go to your account Log in, then lottery page Go ahead and purchase your preferred tickets or use bonus tickets. Draws are held every week and results are notified directly to your account.

Yes! C99's live betting works fully on mobile. Download the C99 app or use your mobile browser — either way, you'll enjoy the full live betting experience. Live scores, odds updates, and in-play betting are all available on mobile.

All games on C99 use internationally certified RNG (Random Number Generator) technology, which is regularly audited by third parties. Sports Betting outcomes are settled based on real match results. Our platform is fully fair and transparent.

Yes, completely safe. C99 Baji uses 256-bit SSL encryption to protect all your personal information and transactions. Our servers comply with the highest security standards. Your data is never shared with third parties.

Change your password immediately and notify our support team. If you report any suspicious activity or unauthorized login, we'll act quickly to secure your account. As a precautionary measure, your account may be temporarily locked.

Yes, C99 Baji is a licensed and regulated betting platform operating under international gaming authorities. We adhere to responsible gaming policies and undergo regular third-party audits. For more details about our license, About Us View page.

Log in to your account, go to the "Security" section in your profile settings, and enable Two-Factor Authentication (2FA). This doubles the protection on your account. An OTP will be required each time you log in, preventing anyone else from accessing your account.

The C99 Baji app is available on our official App page Download from there. Available on both Android and iOS. Searching directly on the Play Store or App Store may not return results — always download from the official site.

To install the C99 app on Android, you'll need to enable installation from "Unknown Sources." Go to Settings → Security → Unknown Sources, or Settings → Apps → Special App Access → Install Unknown Apps, and grant permission to your browser. For iOS, follow the instructions on the app page.

The C99 app offers faster loading than the website, push notifications, and an optimized mobile experience. The range of games and features is identical to the website, but the app also gives you live match notifications and bonus alerts.

Yes, the C99 app includes every game available on the website — Sports Betting, Live Casino, slots, lottery, and more. Full payment and withdrawal functionality is also available on the app.